We care about your privacy
Accountability and contact information
Veneta srl is responsible for the processing of personal data that we collect when you use our website, purchase our products and services, create an account and sign up for our newsletter. For questions or requests, you can use the following contacts: Veneta srl, San Marco, 5476 30121 Venezia. Operating office: Via Niccolò Tron, 1 – 30175 Marghera (VE) Italy – Tel. +39-041-3027650 [email protected]
Personal Data: Definition, Collection and Use
Personal information is all information related directly or indirectly to a single identifiable person.Veneta srl collects personal information about you in three different situations:
- When you visit our website, we store and process information on the use of the site. The aim is to improve the user experience.
- When you create an account and sign up for our newsletter, we store and process name, surname, e-mail, country, Fiscal Code or VAT number, etc. We also store information on how you use the newsletter, for example if you read it or not. The aim is to adapt and improve the way we treat our customers and our service.
- When you purchase products, we store and process name, surname, delivery address, e-mail, etc. … the purchase history is also stored and processed. The aim is to be able to sell and deliver products, as well as improve customer relations and the service we offer.
How we use personal information
The personal information we collect is used for: Create and manage your account.
Send important notices, such as communications regarding purchases and changes to terms, conditions and policies. Send us newsletters, offers and other news on products sold by Veneta srl. If you do not want to be on our mailing list, you can simply unsubscribe by clicking on the unsubscribe link at the bottom of the newsletter.
Develop, provide and improve our products, services, content, advertising and communications to customers through data analysis.
Respect legal obligations, such as tax and accounting regulations.
Our processing is necessary for the fulfillment of our contractual obligations to you as a customer and to enable you to obtain the benefits indicated in our terms and conditions. If you do not want to provide Veneta snc. the information required to fulfill our contractual obligations to you as a customer, we will not be able to provide you with products or services. Furthermore, we process personal data for marketing purposes, as we have a legitimate interest in marketing our products and services to customers and potential customers. In some cases, Veneta srl. has the legal obligation to process your personal data, for example for accounting purposes. We process your personal data under this legal obligation.
Disclosure to Third Parties
Veneta srl. could disclose and share certain personal information to strategic partners who collaborate with Veneta srl. to provide or improve the services and products of Veneta srl, or that help us to sell its products to customers. Personal information will not be shared with third parties for the commercial purposes of the latter.
Veneta srl may disclose and share personal information with the suppliers of services of Veneta srl, ie companies providing services such as the fulfillment of customer orders, delivery of products, the provision of customer service, accounting. These companies are obliged to protect your personal information based on data processing agreements.
Protection of personal information
Veneta srl takes precautions, including administrative, technical and physical measures, to protect your personal information against loss, theft and improper use, as well as against unauthorized access, disclosure, alteration and destruction.
Veneta srl. allows you to have personal information always accurate, complete and updated, with simplicity. Upon request, Veneta srl can rectify your data. Should certain conditions occur, Veneta srl will delete your data or limit its processing, upon request. Upon request, Veneta srl is also obliged to confirm if the personal data concerning you are being processed or not, as well as giving you access to processing information. You also have the right to receive the personal data you provide to Veneta srl in a format readable by a computer device, commonly used and structured, for example that allows you to transfer this data to another controller. We are required to accept your request regarding the aforementioned rights within one month. In some cases, this period may be extended by two months. All requests can be sent via e-mail to [email protected]
We will retain your personal information for five (5) years from the last contact. If you have purchased one of our products, we keep the personal data you need during the product’s useful life and warranty period.
If you find a violation of your rights under the GDPR, you have the right to file a claim through the supervision authority in your country of residence.
Internet sites and third party services
Veneta srl websites, products, applications and services may contain links to Internet sites, products and services of third parties. Veneta srl can not be held responsible for the contents of these third-party websites and invites you to obtain information about the privacy policies of the latter.
Transfer to foreign countries