{"id":51771,"date":"2023-06-08T12:48:56","date_gmt":"2023-06-08T10:48:56","guid":{"rendered":"https:\/\/www.pelletteriaveneta.com\/privacy-policy-ue\/"},"modified":"2023-06-20T17:09:01","modified_gmt":"2023-06-20T15:09:01","slug":"privacy-policy-ue","status":"publish","type":"page","link":"https:\/\/www.pelletteriaveneta.com\/en\/privacy-policy-ue\/","title":{"rendered":"Privacy Policy (UE)"},"content":{"rendered":"\n<!-- Legal document generated by Complianz | GDPR\/CCPA Cookie Consent https:\/\/wordpress.org\/plugins\/complianz-gdpr -->\n<div id=\"cmplz-document\" class=\"cmplz-document privacy-statement cmplz-document-eu\"><p><i>This privacy statement was last updated on 21 May 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.<\/i><br \/><br \/><\/p><p><p>In this privacy statement, we explain what we do with the data we obtain about you via <a href=\"https:\/\/www.pelletteriaveneta.com\/en\/\">https:\/\/www.pelletteriaveneta.com\/en\/<\/a>. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:<\/p><ul>\n                <li>we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;<\/li>\n                <li>we aim to limit our collection of personal data to only the personal data required for legitimate purposes;<\/li>\n                <li>we first request your explicit consent to process your personal data in cases requiring your consent;<\/li>\n                <li>we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;<\/li>\n                <li>we respect your right to access your personal data or have it corrected or deleted, at your request.<\/li>\n            <\/ul><p>If you have any questions, or want to know exactly what data we keep of you, please contact us.<\/p><\/p><h2>1. Purpose, data and retention period<\/h2>We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)<details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.1 Payments<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>Account name or alias<\/li><li>A home or other physical address, including street name and name of a city or town<\/li><li>An email address<\/li><li>A telephone number<\/li><li>IP Address<\/li><li>Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer&#039;s interaction with an Internet Web site, application, or advertisement<\/li><li>Geolocation data<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We determine the retention period according to fixed objective criteria: Conserviamo i dati per il tempo necesserio a svolgere i servizi richiesti dal cliente<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.2 Registering an account<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>A home or other physical address, including street name and name of a city or town<\/li><li>An email address<\/li><li>A telephone number<\/li><li>Geolocation data<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We determine the retention period according to fixed objective criteria: Conserviamo i dati per il tempo necesserio a svolgere i servizi richiesti dal cliente<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.3 Newsletters<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>An email address<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We determine the retention period according to fixed objective criteria: Fino a che il cliente non cancella la registrazione<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.4 To support services or products that a customer wants to buy or has purchased<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>Account name or alias<\/li><li>A home or other physical address, including street name and name of a city or town<\/li><li>An email address<\/li><li>A telephone number<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We determine the retention period according to fixed objective criteria: Quando il cliente richiede la rimozione<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.5 To be able to comply with legal obligations<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We retain this data until the service is terminated.<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.6 Compiling and analyzing statistics for website improvement.<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>IP Address<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We retain this data until the service is terminated.<\/p><\/details><details class=\"cmplz-dropdown dropdown-privacy-statement\"><summary><div><h3>1.7 Deliveries<\/h3><\/div><\/summary><p class=\"cmplz-subtitle\">For this purpose we use the following data:<\/p><p><ul><li>A first and last name<\/li><li>A home or other physical address, including street name and name of a city or town<\/li><\/ul><\/p><p class=\"cmplz-subtitle\">The basis on which we may process these data is:<\/p><p><a target=\"_blank\" rel=\"noopener noreferrer nofollow\" href=\"https:\/\/cookiedatabase.org\/legal-bases\/#consent\">Upon the provision of consent.<\/a><\/p><p class=\"cmplz-subtitle\">Retention period<\/p><p>We retain this data until the service is terminated.<\/p><\/details><h2>2. Sharing with other parties<\/h2><p>We only share this data with processors and with other third parties for which consent must be obtained.<\/p><p class=\"cmplz-subtitle\">Processors<\/p><p><b>Name:<\/b>&nbsp;Google Ireland Limited<br \/>\n            <b>Country:<\/b>&nbsp;Irlanda<br \/>\n            <b>Purpose:<\/b>&nbsp;Marketing, Analisi statistiche<br \/>\n            <b>Name:<\/b>&nbsp;Meta Platforms Ireland Ltd<br \/>\n            <b>Country:<\/b>&nbsp;Irlanda<br \/>\n            <b>Purpose:<\/b>&nbsp;Marketing<br \/>\n            <b>Name:<\/b>&nbsp;Trustpilot A\/S<br \/>\n            <b>Country:<\/b>&nbsp;Denmark<br \/>\n            <b>Purpose:<\/b>&nbsp;Recensioni<br \/>\n            <\/p><p class=\"cmplz-subtitle\">Third parties<\/p><p>\n                <b>Name:<\/b>&nbsp;GLS<br \/>\n                <b>Country:<\/b>&nbsp;Italia<br \/>\n                <b>Purpose:<\/b>&nbsp;Spedizioni<br \/>\n                <b>Data:<\/b>&nbsp;Nome, cognome, indirizzo, telefono\n            \n                <b>Name:<\/b>&nbsp;DHL<br \/>\n                <b>Country:<\/b>&nbsp;Italia<br \/>\n                <b>Purpose:<\/b>&nbsp;Trasporti<br \/>\n                <b>Data:<\/b>&nbsp;Nome, cognome, indirizzo, telefono\n            <\/p><h2>3. Cookies<\/h2><p>Our website uses cookies. For more information about cookies, please refer to our <a href=\"https:\/\/www.pelletteriaveneta.com\/it\/cookie-policy-ue\/\">Cookie Policy<\/a>.&nbsp;<\/p><h2>4. Disclosure practices<\/h2><p><p>We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.<\/p><p>If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.<\/p><\/p><p>We have concluded a data Processing Agreement with Google.<\/p><h2>5. Security<\/h2><p>We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.<\/p><h2>6. Third-party websites<\/h2><p>This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.<\/p><h2>7. Amendments to this privacy statement<\/h2><p>We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.<\/p><h2>8. Accessing and modifying your data<\/h2><p>If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:<\/p><ul>\n                <li>You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.<\/li>\n                <li>Right of access: You have the right to access your personal data that is known to us.<\/li>\n                <li>Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.<\/li>\n                <li>If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.<\/li>\n                <li>Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.<\/li>\n                <li>Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.<\/li>\n            <\/ul><p>Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.<\/p><h2>9. Submitting a complaint<\/h2><p>If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.<\/p><h2>10. Contact details<\/h2><p>Veneta srl<br \/>\n        San Marco, 5476<br \/>\r\n30121 Venezia (VE)<br \/>\n        Italy<br \/>\n        Website: <a href=\"https:\/\/www.pelletteriaveneta.com\/en\/\">https:\/\/www.pelletteriaveneta.com\/en\/<\/a> <br \/>\n        Email: ass&#105;&#115;&#116;&#101;n&#122;a&#064;p&#101;&#108;&#108;et&#116;e&#114;&#105;a&#118;&#101;n&#101;t&#097;.&#099;&#111;&#109; <br \/>\n        Phone number: 00390413027650<\/p><h2>11. Data Requests<\/h2><p>For the most frequently submitted requests, we also offer you the possibility to use our data request form<br \/>\t\t\t<div class=\"cmplz-datarequest cmplz-alert\">\n\t\t\t\t<span class=\"cmplz-close\">&times;<\/span>\n\t\t\t\t<span id=\"cmplz-message\"><\/span>\n\t\t\t<\/div>\n\t\t\t<form id=\"cmplz-datarequest-form\">\n\t\t\t\t<input type=\"hidden\" required value=\"eu\" name=\"cmplz_datarequest_region\" id=\"cmplz_datarequest_region\">\n\n\t\t\t\t<label for=\"cmplz_datarequest_firstname\" class=\"cmplz-first-name\">Name\t\t\t\t\t<input type=\"search\" class=\"datarequest-firstname\" value=\"\" placeholder=\"your first name\" id=\"cmplz_datarequest_firstname\" name=\"cmplz_datarequest_firstname\">\n\t\t\t\t<\/label>\n\t\t\t\t<div>\n\t\t\t\t\t<label for=\"cmplz_datarequest_name\">Name<\/label>\n\t\t\t\t\t<input type=\"text\" required value=\"\" placeholder=\"Your name\" id=\"cmplz_datarequest_name\" name=\"cmplz_datarequest_name\">\n\t\t\t\t<\/div>\n\t\t\t\t<div>\n\t\t\t\t\t<label for=\"cmplz_datarequest_email\">Email<\/label>\n\t\t\t\t\t<input type=\"email\" required value=\"\" placeholder=\"email@email.com\" id=\"cmplz_datarequest_email\" name=\"cmplz_datarequest_email\">\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"cmplz_datarequest cmplz_datarequest_request_for_access\">\n\t\t\t\t\t\t\t<label for=\"cmplz_datarequest_request_for_access\">\n\t\t\t\t\t\t\t\t<input type=\"checkbox\" value=\"1\" name=\"cmplz_datarequest_request_for_access\" id=\"cmplz_datarequest_request_for_access\" \/>\n\t\t\t\t\t\t\t\tSubmit a request for access to the data we process about you.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"cmplz_datarequest cmplz_datarequest_right_to_be_forgotten\">\n\t\t\t\t\t\t\t<label for=\"cmplz_datarequest_right_to_be_forgotten\">\n\t\t\t\t\t\t\t\t<input type=\"checkbox\" value=\"1\" name=\"cmplz_datarequest_right_to_be_forgotten\" id=\"cmplz_datarequest_right_to_be_forgotten\" \/>\n\t\t\t\t\t\t\t\tSubmit a request for deletion of the data if it is no longer relevant.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<div class=\"cmplz_datarequest cmplz_datarequest_right_to_data_portability\">\n\t\t\t\t\t\t\t<label for=\"cmplz_datarequest_right_to_data_portability\">\n\t\t\t\t\t\t\t\t<input type=\"checkbox\" value=\"1\" name=\"cmplz_datarequest_right_to_data_portability\" id=\"cmplz_datarequest_right_to_data_portability\" \/>\n\t\t\t\t\t\t\t\tSubmit a request to receive an export file of the data we process about you.\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<input type=\"button\" id=\"cmplz-datarequest-submit\" value=\"Send\">\n\t\t\t<\/form>\n\n\t\t\t<style>\n\t\t\t\t\/* first-name is honeypot *\/\n\t\t\t\t.cmplz-first-name {\n\t\t\t\t\tposition: absolute !important;\n\t\t\t\t\tleft: -5000px !important;\n\t\t\t\t}\n\t\t\t<\/style>\n\t\t\t<\/p><h2>Annex<\/h2><p><h3>WPML<\/h3>\r\nWPML utilizza i cookie per identificare la lingua del visitatore corrente, quella dell'ultima visita e quella degli utenti che hanno effettuato l'accesso.\r\n\r\nQuando si utilizza il plugin, WPML condivider\u00e0 i dati relativi al sito tramite il programma di installazione. Non verr\u00e0 condiviso nessun dato personale dell'utente.\r\n<h3>WooCommerce<\/h3>\r\n<div class=\"wp-suggested-text\">\r\n<p class=\"privacy-policy-tutorial\">Questo linguaggio campione include gli elementi di base su raccolta dei dati personali, la memorizzazione e la condivisione, nonch\u00e9 su chi \u00e8 autorizzato ad accedere a tali dati. In base alle impostazioni abilitate e ai plugin aggiuntivi utilizzati, le informazioni specifiche condivise dal nostro negozio possono variare. Ti consigliamo di consultare un legale al momento di decidere quali informazioni divulgare sulla tua informativa sulla privacy.<\/p>\r\nDurante la procedura di pagamento nel nostro negozio raccogliamo informazioni su di te.\r\n<h2>Cosa raccogliamo e salviamo<\/h2>\r\nMentre visiti il nostro sito, tracciamo:\r\n<ul>\r\n \t<li>I prodotti che hai visualizzato: useremo queste informazioni per, ad esempio, mostrarti i prodotti che hai visualizzato di recente<\/li>\r\n \t<li>Posizione, indirizzo IP e tipo di browser: useremo queste informazioni per una stima di imposte e spedizione<\/li>\r\n \t<li>Indirizzo di spedizione: ti chiederemo di inserirlo per, ad esempio, stimare la spedizione prima che tu effettui l\u2019ordine e per inviarti quanto acquistato!<\/li>\r\n<\/ul>\r\nUseremo i cookie anche per tenere traccia del contenuto del carrello mentre stai navigando sul nostro sito.\r\n<p class=\"privacy-policy-tutorial\">Nota: per ulteriori dettagli sulla informativa sui cookie, da qui verrai collegato alla sezione.<\/p>\r\nQuando effettui un acquisto presso di noi, ti invitiamo a fornire informazioni quali nome, indirizzo di fatturazione, indirizzo di spedizione, indirizzo e-mail, numero di telefono, numero di carta di credito\/dettagli del pagamento e informazioni opzionali sull\u2019account, come il nome utente e la password. Useremo queste informazioni per scopi quali:\r\n<ul>\r\n \t<li>Ti inviamo informazioni sull\u2019account e sull\u2019ordine<\/li>\r\n \t<li>Rispondiamo alle tue richieste, inclusi reclami e rimborsi<\/li>\r\n \t<li>Elaborazione dei pagamenti e prevenzione delle frodi<\/li>\r\n \t<li>Configura il tuo account per il nostro negozio<\/li>\r\n \t<li>Rispetta tutti gli obblighi legali a nostro carico, come il calcolo delle imposte<\/li>\r\n \t<li>Migliora le offerte del nostro negozio<\/li>\r\n \t<li>Invio di messaggi di marketing, se scegli di riceverli<\/li>\r\n<\/ul>\r\nSe crei un account, archivieremo il tuo nome, indirizzo, email e numero di telefono: questi dati verranno poi usati per popolare la cassa nei tuoi ordini futuri.\r\n\r\nIn generale conserviamo le tue informazioni finch\u00e9 ne abbiamo bisogno per le finalit\u00e0 per le quali raccogliamo e utilizziamo i dati e finch\u00e9 siamo legalmente tenuti a continuare a mantenerli. Ad esempio, archiviamo le informazioni sull\u2019ordine per XXX anni per ragioni fiscali e di contabilit\u00e0. Tali informazioni includono nome, indirizzo e-mail e indirizzi di fatturazione e spedizione.\r\n\r\nArchiviamo anche commenti e recensioni, se scegli di lasciarceli.\r\n<h2>Persone del nostro team che hanno accesso<\/h2>\r\nI membri del nostro team hanno accesso alle informazioni che ci fornisci. Per esempio, sia gli amministratori che gli shop manager possono accedere a:\r\n<ul>\r\n \t<li>Informazioni sull\u2019ordine quali, oggetto acquistato, data di acquisto e luogo di spedizione e<\/li>\r\n \t<li>Informazioni sul cliente come il tuo nome, indirizzo email e informazioni di fatturazione e spedizione.<\/li>\r\n<\/ul>\r\nI membri del nostro team hanno accesso a queste informazioni per aiutare a soddisfare gli ordini, elaborare i rimborsi e supportarti.\r\n<h2>Cosa condividiamo con gli altri<\/h2>\r\n<p class=\"privacy-policy-tutorial\">In questa sezione devi elencare con chi condividi i dati e a quale scopo. Potrebbero includere, ma non limitarsi a questo, analisi, marketing, gateway di pagamento, fornitori di spedizioni e incorporazioni di terze parti.<\/p>\r\nCondividiamo le informazioni con terze parti che ci aiutano a fornire servizi del negozio e per gli ordini; ad esempio --\r\n<h3>Pagamenti<\/h3>\r\n<p class=\"privacy-policy-tutorial\">In questa sezione secondaria, devi elencare i processori di pagamento di terze parti che utilizzi per i pagamenti sul tuo negozio poich\u00e9 questi potrebbero gestire i dati dei clienti. Abbiamo incluso PayPal come esempio, ma se non usi PayPal puoi rimuoverlo.<\/p>\r\nAccettiamo pagamenti tramite PayPal. Durante l'elaborazione dei pagamenti, alcuni dati vengono trasferiti a PayPal, incluse le informazioni necessarie per elaborare o supportare il pagamento, come il totale degli acquisti e i dati di fatturazione.\r\n\r\nPer ulteriori dettagli, consulta la <a href=\"https:\/\/www.paypal.com\/us\/webapps\/mpp\/ua\/privacy-full\"> privacy policy di PayPal <\/a>.\r\n\r\n<\/div>\r\n<h3>Complianz | The Privacy Suite for WordPress<\/h3>\r\nQuesto sito web utilizza la Privacy Suite per WordPress di Complianz per raccogliere record di consenso.\u00a0Per questa funzionalit\u00e0 il tuo indirizzo IP \u00e8 reso anonimo e memorizzato nel nostro database.\u00a0Per ulteriori informazioni, vedere la <a href=\"https:\/\/complianz.io\/privacy-statement\/\" target=\"_blank\" rel=\"noopener\">Dichiarazione sulla Privacy<\/a> di Complianz.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank-title-center.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-51771","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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